Build useful technology with us

Join the team helping businesses work better.

We are growing a practical, ambitious team across engineering, sales, customer experience, administration and digital marketing. At Zendermate, your work directly supports real businesses across Kenya and East Africa.

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9Total vacancies
5Career tracks
NairobiPrimary location
GrowthLearning-focused culture
ImpactReal client systems
Current opportunities

Open positions

Applicants should be dependable, proactive, comfortable working in a growing company and committed to professional communication and measurable results.

Office Administrator

AdministrationFull-timeNairobi
1 position

Responsibilities

  • Coordinate daily office operations, schedules, records and internal communication.
  • Manage correspondence, calls, visitors, meeting arrangements and basic procurement.
  • Maintain organised employee, supplier and customer documentation.
  • Support management with reports, follow-ups, invoices and administrative tasks.
  • Help maintain a professional, efficient and welcoming office environment.

Requirements

  • Diploma or degree in Business Administration, Office Management or a related field.
  • Strong Microsoft Office or Google Workspace skills.
  • Excellent written and verbal communication.
  • High attention to detail, confidentiality and time management.
  • Prior office administration experience is an advantage.

Sales Representative

Sales1+ year experienceB2B technology
3 positions

Responsibilities

  • Identify and qualify prospective customers for ERP, POS, mobile and custom software solutions.
  • Conduct outreach through calls, email, field visits, networking and social channels.
  • Book discovery meetings, product demos and follow-up sessions.
  • Maintain accurate sales pipeline records and weekly activity reports.
  • Understand customer challenges and work with the technical team on suitable solutions.
  • Meet monthly lead, meeting and revenue targets.

Requirements

  • At least 1 year of sales, business development or account acquisition experience.
  • Strong persuasion, presentation, negotiation and relationship-building skills.
  • Ability to explain technology in clear business language.
  • Self-driven, target-oriented and comfortable with field and digital prospecting.
  • Experience selling software, digital services, finance, telecoms or business solutions is preferred.

Software Developer

Engineering2+ years experienceLaravel / Livewire / Flutter
3 positions

Responsibilities

  • Design, build, test and maintain business web and mobile applications.
  • Develop Laravel and Livewire features, REST APIs, database structures and integrations.
  • Build and maintain Flutter applications for Android and iOS.
  • Review code, troubleshoot production issues and improve performance and security.
  • Write clean, maintainable code and technical documentation.
  • Collaborate with product, sales and customer success teams to translate requirements into reliable software.

Requirements

  • At least 2 years of professional software development experience.
  • Strong practical knowledge of PHP, Laravel, Livewire, MySQL, JavaScript, HTML and CSS.
  • Experience building mobile applications with Flutter and integrating APIs.
  • Understanding of Git, testing, deployment, authentication and secure coding practices.
  • Ability to analyse business workflows and solve problems independently.
  • A portfolio or links to completed projects are strongly preferred.

Customer Success Officer

Customer ExperienceFull-timeSaaS support
1 position

Responsibilities

  • Onboard customers and guide them through successful use of Zendermate solutions.
  • Respond to support questions, document issues and coordinate technical resolutions.
  • Conduct user training, check-ins and product adoption reviews.
  • Monitor customer satisfaction, retention risks and improvement opportunities.
  • Maintain help content, onboarding materials and customer records.
  • Share recurring customer feedback with product and engineering teams.

Requirements

  • Diploma or degree in Business, IT, Communication or a related field.
  • Strong communication, empathy, organisation and problem-solving skills.
  • Comfort learning software products and explaining processes to non-technical users.
  • Experience in customer service, account management, training or technical support is preferred.
  • Ability to handle several customer requests calmly and professionally.

Social Media & Digital Marketing Manager

MarketingSocial mediaContent & campaigns
1 position

Responsibilities

  • Plan and manage Zendermate's content calendar across LinkedIn, Facebook, Instagram, TikTok, YouTube and WhatsApp.
  • Create engaging posts, short-form videos, graphics, case studies and campaign copy.
  • Run paid and organic campaigns that generate qualified leads and brand awareness.
  • Track performance, prepare reports and improve campaigns using data.
  • Engage online communities and respond to comments and enquiries professionally.
  • Work with sales and technical teams to communicate products, customer stories and industry insights.

Requirements

  • Demonstrable experience managing business social media accounts and campaigns.
  • Strong copywriting, content planning, basic design and short-video editing skills.
  • Knowledge of Meta Business Suite, LinkedIn, TikTok, analytics and paid advertising.
  • Ability to turn technical topics into clear, useful and engaging content.
  • A portfolio, campaign results or links to accounts previously managed are preferred.

How to apply

Email your CV and a brief cover note stating the position you are applying for. Software developer applicants should also include a GitHub profile, portfolio or links to relevant projects. Use the job title as the email subject.

Only shortlisted applicants will be contacted. Zendermate Technologies is an equal-opportunity employer and does not charge any recruitment or application fee.

careers@zendermate.com